Refund & Cancellation Policy
Last updated: August 2026
Who this is from
Speedy Text is operated by CrevoX, Cairo, Egypt. Questions about a charge go to support@speedytext.app or 01220607070.
Cancelling your subscription
You can cancel at any time from the Billing page in your account — no email, no phone call, no notice period. Cancelling stops the next renewal. Your plan stays active until the end of the period you have already paid for, and then drops to the Free plan. Your rules, connected accounts and history are kept.
Refunds
Speedy Text is a digital service delivered immediately on payment, so fees already paid are not refundable as a matter of course. We will refund in full in these cases:
- Duplicate or accidental charge — you were billed twice for the same period, or a renewal you had already cancelled was taken.
- The service did not work — a fault on our side prevented your automations from running for a significant part of the paid period and we could not fix it.
- Charged after cancelling — you cancelled and were billed anyway.
- Within 14 days of a first subscription — if you subscribed for the first time, have used less than 10% of your plan's monthly contact allowance, and ask within 14 days.
How to request a refund
Write to us from the Contact page with the email address on the account and the date of the charge. We reply within 2 business days. Approved refunds are returned to the original payment method and typically appear within 5–14 business days, depending on your bank or card issuer.
Partial periods and unused allowance
Plans are billed for a period, not per message. We do not pro-rate an unused part of a period, and unused contact allowance does not carry over to the next month.
Free plan
The Free plan costs nothing, so nothing is charged and nothing is refundable. You can stop using it at any time, or delete your account entirely from Settings.
See also our Terms of Service and Delivery Policy.