Features

Everything Speedy Text does, in plain words

63 things the app takes off your hands — grouped by what they're actually for.

The Speedy Text engine at the centre, with what it does branching off it: keyword and emoji triggers, comment-to-DM, multi-step flows, a follow gate, link opens, human handover, WhatsApp replies and a real-time activity feed
Automation

The part that runs without you

What fires, what gets said, and how the link reaches the person who asked for it.

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Keyword triggers

Pick a word — or several. The moment someone comments it, Speedy Text fires. Match the whole comment or just a part of it, whichever suits the offer.

Comment → DM

A friendly public reply under the comment, plus a private DM carrying your link. Every time, within seconds, without you watching.

Any emoji triggers it

Set a rule to fire on any emoji at all — 🔥, ❤️, 1️⃣, a flag, anything. Perfect for “drop an emoji and I'll send it” posts, where you can't predict what people will type.

WhatsApp, on your own number

Connect your WhatsApp Business number the same way you connect Instagram — one window, no code, no reseller in the middle. Replying to someone who wrote to you first is free on WhatsApp, however many messages it takes.

Knows when to fetch you

Someone asks for a person and the automation stops talking, hands the conversation over, and stays quiet while you reply. It picks itself back up once the conversation goes cold.

Turn DMs into sales

Auto-reply to direct messages too, not only comments. Answer the same question for the hundredth time instantly, and keep the conversation moving while you sleep.

Books the appointment

When somebody asks to talk, it reads the real gaps in your own Google Calendar, offers three times you are free, and writes the appointment when they tap one. It sees when you are busy, never what you are busy with.

Answers from your notes, and nowhere else

Write down your prices, your delivery areas, your hours. A question no rule covers is answered from that and only that — and a figure that is not in your notes gets the reply thrown away rather than sent.

Understands the question, not the spelling

“How much is this one?” reaches the rule you wrote for “price”, and a reply of “medium” finds the option you labelled M. It only ever picks one of your own rules — it cannot write a sentence of its own.

Takes the order, not just the question

After the reply it can ask for the name, the address, the size — one question at a time, nothing else running while they answer. What they said is waiting for you in a list, not scattered through a chat.

Real prices from your store

Connect Shopify, EasyOrders or Vondera and it answers with what you actually stock, at today's price, builds the cart in the chat and sends them to your checkout. A figure you never wrote is never sent.

Answers under your channel posts

Somebody asks “how much?” under a post in your Telegram channel. The bot reads the post, answers underneath with its price, and adds a button to a private chat.

Answers TikTok comments

A keyword under any of your TikTok videos gets your reply under it, in public — one of several lines, so TikTok never takes it for spam. Flows run on TikTok comments too, and with the AI on, other questions are answered from your notes.

Tells them it shipped

When an order leaves, the customer hears it on WhatsApp from your own number — even after the 24-hour window, as a message Meta has approved. You switch it on; Meta bills that one message to your WhatsApp account.

Ships it with your courier

Connect your own courier account — in the US: Shippo or FedEx; internationally: DHL Express, FedEx or Aramex; in Egypt: Bosta, Aramex, Mylerz or ShipBlu — and a confirmed order is booked with that courier — on its own, or when you press Ship. The customer gets the tracking number in the chat, the status keeps itself current, and the label is one click.

Nudges the ones who go quiet

Somebody stops halfway through giving you their address and never comes back. One message, once, in words you wrote — cancelled the moment they answer, finish, or ask for a person.

Draw the whole conversation

Lay it out on a canvas the way you'd explain it to a new hire: this message, these buttons, and where each one leads. Questions that wait for the answer, conditions, random splits, waits, an AI step — and on every box, how many people reached it and tapped.

Start from a flow that already works

Comment for the link, follow to unlock, story replies into emails, a welcome menu, bookings, “where's my order?” — open one in your language and change only what's yours. Or turn a rule you already have into a flow in one click; the rule steps aside the moment the flow goes live.

Sell, book and track inside a flow

A flow can hand the chat to your store — products, the order, the payment link, the shipping — put real free times from your calendar on buttons, or tell someone exactly where their order is. Then it carries on from what happened: ordered, booked, or not yet. Along the way, add a row to your Google Sheet or a button to chat on your WhatsApp or Telegram.

They move it themselves

Every booking comes with “change time” and “cancel” under it, and a reminder two hours before. A cancelled slot leaves your Google Calendar on its own; a moved one only lets go once the new time is taken. You just get told.

Multi-step flows

Send an opening message with a choice, then deliver the link the second they pick it — a step before the link means it reaches somebody who actually asked for it. A button to tap on Instagram, WhatsApp and Messenger alike.

Answers the comments no rule covers

Switch it on and a comment you never wrote a rule for still gets a reply under it — short, friendly, an emoji where it fits, in the language the comment was written in. It answers only from your notes, and a price that isn't in them is never said.

Your notes, written for you

Paste your website or let it read your Facebook Page or Instagram profile, and the questions about your business come back already answered from what is there. You check every answer; your notes are put together from the ones you keep.

Steps aside when you reply

The moment you or someone on your team writes in a chat yourselves, every rule, flow and the AI go quiet in that chat for 30 minutes after your last message — so a customer never gets a bot's answer on top of yours.

Your inbox, answered

Forward your business email and every customer who writes gets a real answer in seconds — in the same thread, in their language, signed with your name. Offers and spam are set aside, never answered.

Growth

The part that grows the account

Turning one post into followers, leads, and numbers you can actually act on.

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Broadcasts on Telegram

Telegram has no 24-hour window, so your bot can speak first: a new drop, a sale, a reminder — to everyone who started it, or only to one label. People who blocked it are skipped, and you're never charged for them.

A WhatsApp or Telegram button under the DM

Under an Instagram or Messenger reply, add a button that opens your WhatsApp number, your Telegram bot or your channel — only the ones you've connected. The chat stays where it started; the button is one more way in.

Everyone who has been in touch

Every person who commented or wrote, what they answered, and the labels a rule put on them. The third time somebody asks about wholesale, you can see it was the third time.

A salesperson on every store

Shopify, EasyOrders, Vondera or your own product list — the AI greets people by name, suggests two or three things that fit, explains them in its own words and quotes delivery to their city from your prices. Never a price you didn't set.

One nudge for the cart they left

An hour after someone stops in the middle of an order, they get one short message in your voice naming what they picked, with “continue” right under it. Once — never twice, never past a day, never in a chat your team has taken. Switch it on when you want it.

Orders from anywhere you ship

Sell to Cairo and to Texas from the same chat. A customer is asked where they are first, then for the address that country actually uses — governorate and district at home, city, state and ZIP abroad — and a phone with its country code. Each country carries your courier's price, free above whatever you choose.

Paid before it ships

Orders from abroad wait for the money. The customer gets your own payment link with the total, right in the chat; you mark it paid and it ships — on its own, if you've switched that on. The money goes straight to you, never through us.

Follow-gate

Deliver links only to followers. Non-followers get a polite message asking them to follow first — so a single post grows the account and converts the lead at once.

See what gets opened

Every rule tracks how many people actually opened your link — not just how many messages went out. That is the number that tells you which offer is working.

Bring your ManyChat over

Paste your ManyChat API key and your tags, custom fields and automation names come across, each automation as a ready-made template to finish here. Your contacts follow from ManyChat's own export. The automations themselves can't be copied out of ManyChat — you rebuild them from those templates.

Email campaigns that look like your shop

Build an email from your own products in minutes — blocks, or your own HTML — or let the AI write the first draft. It goes from your own address, only to people who agreed to get it, with one-click unsubscribe.

A second chance for the ones who didn't open

Choose how many days to wait and who gets it — everyone who didn't open, or everyone who didn't click. You write it once; it goes by itself.

A welcome that runs itself

Write a short series once — day one, day three, day seven — and every new subscriber gets it in order. Nobody joins your list and then hears nothing.

A sign-up page for your bio

Share one link or put it on your site, and people join your list on their own — confirmed by email, so every address on it is real and wants to hear from you.

The carts they left behind

Every cart a customer filled in the chat and didn't confirm waits in one list, with what was in it and the chat one tap away — so you can go back for the sale.

Bring your team

Invite the people who answer with you, each signing in as themselves. An agent gets the inbox; a manager gets everything except billing, the team and connections. Seats come with Pro and above, and more can be added when you need them.

Multiple accounts

Connect several Instagram accounts, Facebook Pages, WhatsApp numbers, Telegram bots, TikTok accounts and inboxes, and run them all from one place. A connected store counts toward the same limit as an account.

Real-time activity

Watch every comment, reply, DM and link open as it happens, on a dashboard that tells you at a glance whether the automation is earning.

Control

The part you stay in charge of

Your words, your rules, and knowing the moment something needs your attention.

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Your list leaves with you

Everyone who has been in touch, with the answers they gave, as a file you download in one click. It opens in Excel, Numbers or Google Sheets. Nothing about your customers is locked in here.

Disconnect without losing anything

Hand a page back, swap a number, move to a different account — one button and every connection is released. Your rules, your contacts and your history stay exactly where they are, so reconnecting picks up where you stopped.

Tells you what your notes don't cover

Every question your notes could not answer collects in one list. It is the most honest description of your own business you will read — written by the people trying to buy from you, not by you.

Rewrites your messages in four tones

The same reply, said warmer, shorter, firmer or friendlier. You pick the one that sounds like you and it goes out — nothing leaves in a voice you did not choose.

Learns how you write

It reads the replies you have sent by hand and picks up how you actually talk — the length, the greeting, whether you use emoji. Nobody fills in a form describing their own tone of voice.

Every conversation has an owner

Give each chat to one person, or let the handovers go round the team in turn. Whoever gets it is told; an agent sees their own chats and the unassigned ones, not their colleagues'.

The right parcel, every time

Set each product's size and weight once. An order ships as its biggest item with the weights added up — so the courier comes with the right vehicle and the bill matches the box.

Every word is yours

Public reply, opening DM, button text, link message — you write all of it. Nothing is sent in a voice that isn't yours.

A first word, and a way back

Greet someone the first time they write, and when a message matches nothing, show the options again instead of leaving them with silence. Both start empty — say nothing until you have written the words yourself.

Any language

Write a rule or a flow once. A customer who writes in Arabic, English or Spanish gets it in their own language — translated once and kept, with every price, number and link exactly as you wrote it. Wrote your own version in a second language? Yours is sent instead.

Target one post

Pin a rule to a single post or reel, so a keyword means one thing on your launch and something else everywhere else.

Try the AI before anyone else does

Ask it what a customer would ask and read the exact reply it would send, from your notes, before a single customer sees one. Open on every plan, so you can watch it work before you pay for it.

Set it up from Claude or ChatGPT

Connect your own Claude or ChatGPT and just say what you want — a rule for tomorrow's post, new prices in your notes, last week's numbers. It shows you the wording and asks before it saves, and it can never read or answer a customer. Free on every plan, and listed in Claude's connector directory.

Catches up on the comments it missed

If the automation was ever off, the comments are still on the post. Pick the post and it goes through the last seven days with your rules — anyone already answered is skipped, and the replies go out paced, never as a burst.

See what's working

Your dashboard shows what came in, what was answered and what sold, against the week before. Every rule is ranked — the ones people answer to, and the ones nobody reaches.

Your best answers, kept

Every answer you approve is kept and sent the next time someone asks. When a price changes, it's one click to correct — or to stop sending it.

Test before you go live

Type a comment the way a customer would and see exactly which rule answers and what it sends. Rules that nearly fired are listed too, with the reason they didn't.

Resend anything that failed

If a message didn't go out, you can send it yourself from inside the app with one tap — instead of losing the lead to a line in a log.

Never fails in silence

If your Meta access lapses, your allowance runs out, or messages start failing, you are told in the app, by email and on Telegram if you connect it — before it costs you customers.

Official APIs only

Every channel connects through its own official API — Meta's for Instagram, Messenger and WhatsApp, Telegram's, TikTok's — with only the permissions you granted. No password sharing, no unofficial automation, nothing that puts the account at risk.

Worth seeing

The follow-gate, watch it happen

Two people comment the same keyword. One follows you, one doesn't. Neither is turned away.

The link waits behind a follow

Try every one of them, free.

The Free plan is the whole product at a smaller scale. No credit card, nothing to cancel.