Help centre
Every tool, step by step
A picture of the screen for every step, and what to press on it. Pick what you want to set up.
Connect your channels
Instagram, Messenger, WhatsApp, Telegram and email — each one in a few minutes.
Connect InstagramYour Instagram account answering comments and DMs — about two minutes.5 stepsConnect a Facebook PageYour Page answering comments and Messenger chats.4 stepsConnect WhatsAppKeep the number you have on the WhatsApp Business app, or start with a new one.5 steps
Connect your Telegram botYour own bot answering everyone who writes to it — with buttons, and no 24-hour limit.4 steps
Connect your business emailForward your inbox, and every customer who writes gets an answer in seconds, in the same thread.5 steps
Answer automatically
Rules, the AI and what it knows about you.
Sell in the chat
Your products, the orders they become, and shipping.
Add your productsNo website needed: type your products and prices, and the AI sells them in the chat.4 steps
Sell from your Shopify storeThe chat sends each buyer to your own checkout, with the product already in the cart.3 steps
Sell from your EasyOrders storeYour products come in by themselves, and the chat takes the order, cash on delivery.3 steps
Ship your orders with BostaEach order booked with a courier, cash on delivery, and the customer gets the tracking number in the chat.4 stepsYour orders and abandoned cartsEvery order the AI took in the chat — and every cart someone filled and didn't confirm.4 steps
Take bookings in the chatThe AI offers the times you're really free in your own Google Calendar, and books the one they tap.3 steps
Email campaigns
From your own address, to people who asked to hear from you.
Send from your own domainCampaigns go out from your own address, so they land in the inbox and carry your shop's name.5 stepsSend your first campaignAn email that looks like your shop, to the people who asked to hear from you — and a second chance for the ones who didn't open it.5 stepsA welcome that runs itself, and a sign-up linkEveryone new on your list gets a short series in order — and a link in your bio lets people join on their own.3 steps
Every day
The inbox, your team, and knowing what happened.
When a customer asks for youThe automation steps back, the conversation waits for you, and you hand it back when you're done.2 stepsBring your teamThe people who answer with you, each signing in as themselves.3 stepsKnow the moment it mattersA message the moment a customer asks for you, an order comes in, or a reply didn't go out.1 stepsEveryone who's been in touchOne list of every person who wrote to any of your accounts, and what they told you.2 steps