Somebody real reads this
We reply within 1 business day. Sunday to Thursday, 10:00–18:00 Cairo time (08:00–16:00 UTC).
- WhatsApp for the fastest answer — it is also a live look at the product
- Email for billing, refunds and anything account-specific
- A phone number that rings a person, in working hours
Contact Us
A real person reads every message. We reply within 1 business day.
Message “start” and our own AI answers your questions on pricing and how it works — and hands you to a person when you need one. It's support and a live look at the product in one tap.
On social
We're on Instagram and Facebook — a DM there reaches us too.
Business name and address
CrevoX — operator of Speedy Text
Cairo, Egypt
Billing, refunds and cancellations
You can cancel a plan yourself at any time from the Billing page in your account. For a refund, email us from the address on the account with the date of the charge — the rules are set out in our Refund & Cancellation Policy.
Something not working?
Four things let us find it in the logs on the first reply rather than the third:
- Which account. The Instagram handle, Page name, WhatsApp number or Telegram bot it happened on — most people have more than one connected.
- A link to the post, if it was a comment. That is the fastest thing to search on, and it usually finds the exact message inside a minute.
- Roughly when. The day and the hour is enough. “Some time last week” is a much bigger haystack than it sounds.
- What you expected instead. Half of what gets reported as broken turns out to be a rule doing exactly what it was written to do — knowing what you meant to happen is what tells the two apart.
Before you write: the Activity page in your account shows every message that went out and every one that failed, with the reason. It answers a good number of these on its own.
Which of us to write to
WhatsApp is fastest and is also a live look at the product. Email is better for anything that needs a record — billing, refunds, a dispute — because you keep a copy and so do we. The phone is for when something is costing you money right now and you would rather say it out loud.
Deleting your data
You can delete your account and everything in it from Settings. If you would rather we did it, email us and we will confirm once it is done — see our Privacy Policy.