Email campaigns

Send your first campaign

An email that looks like your shop, to the people who asked to hear from you — and a second chance for the ones who didn't open it.

5 steps
1Step 1

Press “New campaign”

Email campaigns is in the menu on the left, under Sales.

Press “New campaign”
2Step 2

Name, sender and subject

The name is only for you. Choose who it's from and who gets it — everyone subscribed, or one label. Write the subject and the preview text, or let “Write it for me” draft it from one sentence.

Name, sender and subject
3Step 3

Build it from blocks

Heading, text, image, button, divider — and “Product”, which pulls a product straight from your store. Or paste your own HTML. The preview shows it on a computer and a phone; “Send me a test” sends it to you first.

Build it from blocks
4Step 4

A second chance for whoever didn't open

Tick “Send a follow-up”: choose after how many days, and whether it goes to whoever didn't open it or whoever didn't click. A new subject gets more opens.

A second chance for whoever didn't open
5Step 5

Send it, or schedule it

Press “Send…”, then choose Now or Later — up to 29 days ahead — and “Send it now” or “Schedule it”.

Send it, or schedule it

Worth knowing

  • Every marketing email carries your business address from the Brand tab; add it before your first send.
  • Each person who gets a campaign counts once a month toward your plan's contacts, like a person answered on any channel.
  • “Write it for me” is part of the AI add-on.
Next guideA welcome that runs itself, and a sign-up linkStuck on a step?Write to us — a person reads it and answers.