1Step 1
Open Accounts and press “Connect a channel”
Accounts is in the menu on the left; the button is at the top of the page.
Connect your channels
Connect a Facebook Page
Your Page answering comments and Messenger chats.
4 steps2Step 2
Choose Facebook
Press Facebook in the window that opens. You need to be an admin of the Page.
3Step 3
Sign in with Facebook and tick the Page
Tick the Page you want answered and allow what Facebook asks for. Tick any Page you connected before as well — Facebook keeps only what is ticked this time, and a Page left unticked stops being answered.
This step happens on another site, so it looks the way that site looks on the day.
Sign in with Facebook and tick the Page
4Step 4
Done — the Page is connected
It appears on your Accounts page. Open it to write rules for its posts and its Messenger chats.
Worth knowing
- Comments on your posts and messages in Messenger both run through the same rules — you choose per rule which of the two it answers.